PRIVACY POLICY
Teachy Last Updated: October 24, 2024
We are committed to your privacy and the protection of your personal data. Therefore, we present our Privacy Policy (Policy).
Through this document, we inform how we collect, use, process, and disclose your information and personal data, along with your access and use of our services.
Here, we describe the privacy and data protection practices implemented on our website and application (Platform).
This Privacy Policy (Policy) applies to any individual who accesses or registers on our Platform, as well as anyone who uses, in any other way, the functionalities offered by Teachy.
Before accessing our Platform and using our services, we kindly ask you to read this Policy carefully.
We are available to answer your questions, receive feedback or complaints through the following email: [email protected].
WHAT THIS POLICY COVERS
1. IMPORTANT CONCEPTS
Below you will find some important concepts to understand this Policy.
- Student: A person, whether registered with Teachy or not, who may have access to exercises and materials provided for the purpose of learning.
- Anonymization: The process by which the collected personal data becomes files stored by the Controller in which it is impossible to identify to whom such data belongs.
- Data Controller: The entity responsible for decisions regarding data processing.
- Data Processor: Someone who processes data according to the Controller's instructions.
- Personal Data: Information that identifies a person, such as email, ID numbers, phone number, and address.
- Sensitive Personal Data: A special category of personal data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data (where used for identification purposes), health, sex life, sexual orientation.
- IP: The IP address is a code assigned to a terminal on a network to allow its identification, defined according to international parameters.
- Platform: The web and mobile digital space provided by Teachy, where the User can access the available functionalities and services.
- Teacher: A registered user who can create and edit exercises and lists and make them available to Students.
- Data Processing: Any operation performed with personal data, such as those related to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation, or information control, modification, communication, transfer, dissemination, or extraction.
- User: A person who accesses and uses the Platform and Teachy services after registration.
2. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
TEACHY EDUCATION US INC (Teachy), located at 566 Argyle Way Apt 323C Stanford, CA 94305, the owner of this Platform, is responsible for processing the personal data of Users (Data Controller).
Teachy acts as a Data Controller regarding the Teachers’ data, except when the data is entered into the Platform by contractual obligation with the Educational Institution, in which case Teachy will be acting as a joint Data Controller.
Teachy acts as a Data Processor/Processor of Personal Data Processing regarding Students’ data whose personal data is inserted into the Platform by the Teacher and/or the Educational Institution, which are the Data Controllers in that case, as the processing activities by Teachy will be carried out based on the decisions of the Teacher and/or the Educational Institution.
On the other hand, if a Student registers their own account for independent use of the Platform, Teachy will be considered a joint Data Controller of that data and will be directly responsible for the processing of that personal information.
ATTENTION! Regardless of Teachy's control or processing position, it cannot be held responsible for the use of the Platform by the Teachers and/or the Educational Institution, nor for the processing of personal data they determined during the use of the Platform, including the improper sharing of Students' personal data in the forums available for their use.
3. HOW WE PROCESS YOUR PERSONAL DATA
Below, we describe how we process your data and the purposes that justify this processing.
3.1. How your data is collected on the Platform
Registration on the Platform is done through social login, and the User can choose to use Google or Facebook for this purpose. The data contained in the chosen option will be used to create the account on the Platform.
Teachers will need to provide information about their school activities: the school(s) where they teach, the school year, and the number of students they have.
If the Student registers directly on the Platform, personal data will be collected to create the User account.
3.2. Usage Data
Teachers, in accordance with the use of the Platform for their activities, will also need to provide indirect information about their activities, including the number of exercise lists created, which exercises are preferred by each User, which exercises are used in each list, and other data related to the use of the activities.
Additionally, if the Student accesses the Platform directly through their registered User account, information regarding their use of the Platform may be collected, including exercise results and other data related to performance in activities, preferences, etc.
3.3. Data Collected Indirectly
Teachy may collect data indirectly as the Users navigate into the Platform, including information about their visits and activities, the content and any ads they view and interact with, information about the browser and device they are using, their IP address, location, and the website address from which they arrived.
Some of this information is collected using our indirect data collection tools.
We may also collect data through cookies. For more information, please refer to our Cookie Policy.
Access logs are also collected, which consist of information regarding the date and time of use of a specific internet application from a specific IP address, in accordance with applicable law.
3.4. Purposes and Legal Bases for the Processing of Personal Data
The personal data processed by us may vary depending on the type of User and the relationship established with Teachy. For this reason, we clarify that the data collected will only be used to fulfill the following purposes:
| Data | Purposes | Legal basis |
|---|---|---|
| Personal information such as name, email, mobile number, photo. | Perform initial registration in the Teachy application. | Performance of a contract between the User and/or an Educational Institution and Teachy. |
| Name, email, phone number | Communication and advertising. | Legitimate interests pursued by the Controller. |
| Educational and platform usage data (preferences, performance, results, etc.) | Ensure the functionalities offered by the Platform. | Performance of a contract. |
| Legitimate interests, to analyze the use of the platform. | ||
| IP Address, User Session, cookies, timestamps of actions. | Collect information to identify and protect the Users and comply with legal obligations. | Compliance with legal obligations. |
| Legitimate interests pursued by the Controller (necessary cookies only). | ||
| User consent (other cookies). |
3.5. Accuracy of Data
The User is responsible for the accuracy or inaccuracy of their personal data provided at the time of registration or subsequently, if necessary.
Teachy is not obligated to process or treat any data provided by the User if there are reasons to believe that the processing may lead to a violation of any applicable law or that the User is using the website or application for illegal, unlawful, or contrary to the Policy purposes.
4. HOW WE SHARE YOUR DATA
We only share the data necessary for the provision of services offered by the Platform.
Teachy may share data with contracted suppliers that make the Platform available, which may process personal data as data processors.
As a result, the personal data of Users may be accessed by:
- Schools.
- Pedagogical coordinators.
- Technology and cloud storage service providers.
- Legal and accounting advisory services.
- Marketing service providers.
When applicable, payments will be made through the payment gateway Stripe, which will be responsible for processing payments and ensuring the security of financial transactions.
In addition to the companies and suppliers mentioned above, Teachy may share personal data with specific employees and/or service providers to ensure the proper performance of its services.
Once these third parties have access to the shared data, they will be responsible for processing and securing this information, and they cannot use it for any other purpose, always in compliance with applicable law.
4.1. International Data Transfers
International transfers occur when we use cloud services for data processing or storage, and they are used to enable Teachy to provide services effectively. In doing so, Teachy will take all appropriate measures to ensure that your data is processed and shared securely and in compliance with current legislation and this Privacy Policy.
5. LINK TO THIRD-PARTY WEBSITES
The Platform may, from time to time, contain links to third-party websites and/or platforms, such as business partners and advertisers. When following a link, it is essential to note that these websites/platforms have their own policies and privacy statements, and We are not responsible for these policies.
We recommend reviewing these policies and statements before submitting any personal data to these third parties.
6. HOW WE PROTECT YOUR DATA
Our company is committed to the security of all its Users and, therefore, implements physical, electronic, and administrative procedures that ensure the privacy and security of your data, with technical measures in line with international standards and best practices.
All your data is stored in a secure environment on cloud servers.
Whenever possible, your data will be processed anonymously, meaning it will not be possible to identify them within the dataset we are processing.
All technologies used and employed by Teachy will always comply with current legislation and the terms of this Privacy Policy.
7. KNOW YOUR RIGHTS AND HOW TO CLAIM THEM
- Access and Confirmation of Processing: You can request access to the complete list of collected and processed data, as well as confirmation of the processing of your personal information.
- Correction of Personal Data: You can request the correction/rectification of data that is incomplete, inaccurate, or outdated.
- Anonymization, Blocking, or Deletion: All data collected and processed by Teachy are intended for the provision of services and the proper performance of the Platform. If you believe that any of your data is being processed unnecessarily, in excess, or not in compliance with the law, you may request anonymization, blocking, or deletion.
- Information about Sharing: You can request information about our partners and suppliers with whom we share data.
- Revision of Automated Decisions: You can request a review of decisions made solely on the basis of automated data processing and the criteria used in these decisions, always respecting the commercial and industrial secrets of Teachy.
- Data Portability: You may request data portability of your personal data to another service provider.
To claim any of your rights as a Data Subject, please contact us via the email [email protected].
8. HOW LONG DO WE STORE YOUR DATA?
The data provided by the User on the Platform will be stored and processed by Teachy as long as the User maintains an active account on the Platform.
If the User wishes, they can request the deletion of their account and personal data by sending a request to [email protected].
Upon the request for deletion or the termination of the processing purpose, the User's data will be permanently deleted, except for data whose retention is required by law or regulation, and data that may be necessary for the regular exercise of rights in a judicial, administrative, or arbitration process.
9. GENERAL CONDITIONS
We inform you that it may unilaterally modify/update this Policy at any time. If this happens, the User will be notified, and the updated version will take effect upon its publication.
The User's access or use, following the disclosure of the update, will confirm the agreement and validity of the new Privacy Policy.
If you do not agree with our policies and practices, you should not use our services. Your use of our services is at all times subject to our Terms of Use, which incorporates this Privacy Policy.
10. CONTACT
We are available to answer your questions, receive feedback, or address complaints through the following email: [email protected].
Data Protection Officer (DPO)
To ensure compliance with the General Data Protection Law (LGPD), we have appointed a Data Protection Officer (DPO). The DPO is responsible for acting as a point of contact between data subjects and our company, as well as cooperating with the National Data Protection Authority (ANPD).
If you have any questions, requests, or complaints regarding the processing of your personal data, please contact the DPO through the following channels:
Name of the DPO: Fábio Brandolt Baldissera Contact e-mail: [email protected]